PRIVACY POLICY
Effective Date: July 27, 2026
Performance Wraps respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.
INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us, including:
• Name
• Business or organization name
• Email address
• Telephone or mobile number
• Mailing or billing address
• Vehicle and project information
• Photographs, artwork, logos, and other files submitted for a project
• Appointment and scheduling information
• Communications sent through forms, email, telephone, SMS, or MMS
• Text-message consent and communication preferences
When you use our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, pages visited, and information collected through cookies or similar technologies.
HOW WE USE YOUR INFORMATION
Performance Wraps may use the information we collect to:
• Respond to inquiries and quote requests
• Prepare estimates and project recommendations
• Request vehicle photographs, artwork, or other project information
• Schedule consultations, installations, pickups, and follow-up appointments
• Provide design, production, installation, and project-status updates
• Complete and support services requested by customers
• Process transactions and maintain business records
• Provide customer service
• Improve our website, services, and customer experience
• Protect against fraudulent, unauthorized, or unlawful activity
• Comply with legal and regulatory obligations
SMS AND MMS COMMUNICATIONS
Customers may opt in to receive text messages by initiating a text-message conversation with Performance Wraps, submitting a form containing an SMS-consent option, or expressly agreeing to receive text messages by telephone or in person.
Text messages may concern customer inquiries, quotes, requested project information, design updates, appointments, scheduling, installation updates, pickup notifications, and post-installation follow-up.
Message frequency varies depending on the customer’s inquiry or active project. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing goods or services.
You may opt out at any time by replying STOP. You may reply HELP for assistance or contact us using the information listed below.
SHARING OF INFORMATION
Performance Wraps does not sell or rent personal information.
We may disclose information to service providers that help us operate our website, communications, scheduling, payment processing, customer service, or other business functions. These providers may use the information only to perform services on our behalf.
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. Text-message originator opt-in data and consent will not be sold, rented, or shared with third parties for marketing purposes. We may provide this information to telecommunications providers and other service providers solely as necessary to deliver and support our messaging services.
We may also disclose information when required by law, to protect our legal rights, to prevent fraud or misuse, or as part of a business transaction such as a merger, acquisition, or sale of assets.
COOKIES AND WEBSITE TECHNOLOGY
Our website may use cookies and similar technologies to support website functionality, understand website traffic, and improve the user experience. You may adjust your browser settings to refuse or limit cookies, although doing so may affect certain website features.
DATA RETENTION
We retain personal information only for as long as reasonably necessary to provide services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with legal obligations.
DATA SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no online system or method of electronic transmission can be guaranteed to be completely secure.
YOUR CHOICES
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and recordkeeping requirements.
You may opt out of text messages by replying STOP. You may unsubscribe from marketing emails by following the unsubscribe instructions contained in those emails.
CHILDREN’S PRIVACY
Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
CONTACT US
If you have questions about this Privacy Policy or how your information is handled, contact:
Performance Wraps
229 S. 3rd Street
Miamisburg, Ohio 45342
Email: contact@performancewraps.com
Phone: 937-535-2400
Website: https://www.performancewraps.com
